Training & Development

ENG Infotech is an information technology company, with over 40 years of combined experience. We specialize in business solutions customized to your company’s needs. One of ENG’s core competencies is providing software application training through effective delivery methods. Our one objective is to align your training needs with your business goals and strategies.

Our Training Services Include:

Global Hospitality Training
Software Roll-Outs & Logistics
Blended Training Curriculum
E-Learning / On-line Classrooms
On site Training
Custom Training Manuals
Train the Trainer Programs
Customized Training
Up Selling

Global Hospitality Training
Software Roll-Outs & Logistics
Blended Training Curriculum
E-Learning / On-line Classrooms
On site Training
Custom Training Manuals
Train the Trainer Programs
Customized Training
Up Selling

Cross Selling
Conflict Resolution
On boarding
PMS and POS Training
Sales and Catering Training
Front Desk Agent / Reservations / Receptionist
Instructional Design
Digital Media Management

Cross Selling
Conflict Resolution
On boarding
PMS Training
Sales and Catering Training
Front Desk Agent / Reservations / Receptionist
Instructional Design
Digital Media Management

Training and Development

Our Approach

We use our training alignment techniques, and research to determine the most appropriate method for delivering effective training to your specific company environment. Our training methods include:

⦁ Classroom Training with Instructor
⦁ One –on–One Tutorial
⦁ E–Learning Facilitated
⦁ E–Learning Self-Paced
⦁ Instructional Design Capabilities

Classroom Training with Instructor

The curriculum is designed and developed to achieve your company’s strategic goals. The content is delivered through instructor presentation and the participants are engaged by hands-on practice in a controlled environment. Discussion is encouraged in this type of learning approach.

Types of Expert Training we Provide

Data Management.
Skills needed for Systems, Data Analytics, Help Desk, Change Management, Process Engineering and Human Resource Management.
Instructional Design.
Organizational Management.
PMS/ POS / Sales & Catering.
PCI / PCII.

Customized Training Options

Face to Face

ENG’s Face-to-face interactions with instructors and real-time discussions create an ideal environment for performance based training modules where learner needs Individual attention. On-on-One instruction allows individuals assigned time with the instructor. This training methodology enhances learning through group interaction, course content validation and instructor feedback.

Training can be delivered at the customer site or at a remote location.

Online

E-Learning has transformed the landscape of training and development. At a time when change is faster than ever, a key advantage of E-Learning is that it has quicker delivery cycle times than traditional classroom-based instruction. The material is delivered electronically to the learner either as an interactive Video, Demo, or Presentation Slides. In fact, research indicates that eLearning reduces learning time by at least 25 to 60 percent when compared to traditional learning. E-Learning cuts down on the training time required because:

Learners set their own pace, rather than the pace of the group.
No travel time is needed to get to and from training events.
Learners can focus on specific elements of a subject they need to learn.

Webinars

To describe ENG webinars as ‘effective’ is an understatement. It is more important to ask: ‘What benefits do our webinars offer you?’ Webinars give you the opportunity to continue to reach your target group when the broadcast is over, since each webinar can also be watched afterwards. This enables you to increase both the reach and the impact of your message. With ENG Webinars you reach and engage a very specific target group, allow them to ask questions, or pose questions of your own to the participants. Thanks to the moderator led interaction during a webinar you gain insight into your target group. You can really get to know your audience, unlike during lower-quality webinars or physical meetings and events where attendees often merely listen passively.

Distance Learning

Instruction can be delivered as effectively to learners either online or via correspondence. It is not always necessary for participants to be present in a classroom. Instructors use various media and communications technology to deliver and exchange content, hold discussions, test, evaluate, and validate course materials.

Boot Camp

ENG Boot Camp method is used when there is a very short time-frame to train participants on a new software application, updates to a retiring version, and new system releases or business process. ENG can ramp up a team of professionals for the instant delivery of most content.